Introduction

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At Continuum Counselling, Training & Consultancy, we are committed to protecting the privacy and security of our clients' personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us through our website.

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Information We Collect

When you visit our website or use our services, we may collect the following types of information:

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Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us when you contact us or sign up for our services.

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Website Usage Data: We may collect information about how you use our website, such as the pages you visit, the links you click, and the search terms you use. This data is collected through the use of cookies and other tracking technologies.

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How We Use Your Information

We use the information we collect for the following purposes:

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Providing Our Services: We use your personal information to respond to your inquiries, provide you with counselling services, and communicate with you about your sessions.

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Improving Our Website: We use website usage data to analyse and improve the functionality, content, and user experience of our website.

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Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to a court order 

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How We Protect Your Information

We take the security of your personal information seriously and have implemented various measures to protect it, including:

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Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.

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Access Controls: We limit access to your personal information to only those employees and third-party service providers who need it to perform their duties.

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Monitoring and Incident Response: We continuously monitor our systems for any unauthorised access or data breaches and have a plan in place to respond quickly and effectively in the event of an incident.

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Your Rights and Choices

As a client, you have the following rights and choices regarding your personal information:

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Access and Correction: You have the right to access the personal information we hold about you and to request that it be corrected or updated.

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Withdrawal of Consent: You have the right to withdraw your consent for us to use your personal information at any time.

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Data Deletion: You have the right to request that we delete your personal information, subject to any legal or contractual obligations we may have.

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If you have any questions or concerns about our privacy practices, please don't hesitate to contact us at continuum.counselling@gmail.com